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Accessibility Statement

Our Commitment to Digital Accessibility

Last Reviewed: January 2, 2026

Committed to WCAG 2.1 Level AA Compliance by April 24, 2026

Our Commitment

Pain Treatment Centers of Georgia is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all individuals.

We believe that everyone deserves access to quality healthcare information, regardless of their abilities or the assistive technologies they use.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

What is WCAG 2.1 Level AA?

WCAG 2.1 Level AA is an internationally recognized standard for web accessibility developed by the World Wide Web Consortium (W3C). It provides guidelines for making web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

ADA Compliance Deadline: As required by the Department of Justice's ADA Title II Web Accessibility Rule, we are committed to achieving full WCAG 2.1 Level AA compliance by April 24, 2026.

Accessibility Features

Our website includes the following accessibility features:

Visual Accessibility

  • • High color contrast ratios (minimum 4.5:1)
  • • Resizable text up to 200% without loss of functionality
  • • Clear visual focus indicators for keyboard navigation
  • • Descriptive alt text for images

Navigation

  • • Keyboard-only navigation support
  • • Logical heading hierarchy (H1, H2, H3)
  • • Descriptive link text
  • • Consistent navigation structure

Screen Reader Support

  • • Semantic HTML structure
  • • ARIA labels and landmarks
  • • Compatible with NVDA, JAWS, VoiceOver
  • • Meaningful page titles

Mobile Accessibility

  • • Fully responsive design
  • • Touch targets at least 44x44 pixels
  • • Portrait and landscape orientation support
  • • Zoom functionality up to 500%

Compatibility

Supported Browsers

Our website is designed to be compatible with the following browsers (latest versions):

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

Supported Assistive Technologies

Our website has been tested with the following assistive technologies:

  • Screen Readers: NVDA (Windows), JAWS (Windows), VoiceOver (macOS/iOS)
  • Speech Recognition: Dragon NaturallySpeaking
  • Screen Magnifiers: ZoomText, built-in browser zoom
  • Keyboard-only Navigation: All interactive elements are keyboard accessible

Technical Specifications

Accessibility of this website relies on the following technologies:

  • HTML5: Semantic markup for better screen reader compatibility
  • CSS3: Visual styling and responsive design
  • JavaScript: Enhanced functionality and interactivity (gracefully degrades when disabled)
  • ARIA (Accessible Rich Internet Applications): Enhanced accessibility attributes

Our Accessibility Measures

Pain Treatment Centers of Georgia takes the following measures to ensure accessibility:

1

Organizational Commitment

Accessibility is included in our organizational policies and mission statement.

2

Clear Responsibilities

We have assigned specific accessibility goals and responsibilities to our web development team.

3

Quality Assurance

We employ formal accessibility quality assurance methods, including automated and manual testing.

4

Continuous Training

We provide continual accessibility training for our staff and development partners.

5

User Feedback Integration

We incorporate accessibility feedback from users into our continuous improvement process.

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. We are actively working to address these:

Third-Party Content

Some embedded third-party content (such as maps from OpenStreetMap or Google Maps) may not be fully under our control. We work with providers who prioritize accessibility, but some limitations may exist.

Ongoing Improvements

We are continuously testing and improving our website. If you encounter accessibility barriers, please let us know so we can address them promptly.

We Welcome Your Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:

Contact Information:

Phone: (912) 910-3777
Email: accessibility@ptchealth.com
Address: 6606 Abercorn St #101, Savannah, GA 31405

What to Include in Your Feedback:

  • The web page URL where you experienced the issue
  • A description of the specific problem
  • The assistive technology you were using (if applicable)
  • Your contact information so we can follow up

Response Time: We try to respond to accessibility feedback within 5 business days. We will work with you to provide the information or service you need in an accessible format.

Assessment Approach

We assess the accessibility of this website through the following methods:

Automated Testing

  • • WAVE Web Accessibility Evaluation Tool
  • • Chrome Lighthouse Accessibility Audit
  • • axe DevTools browser extension

Manual Testing

  • • Keyboard-only navigation testing
  • • Screen reader testing (NVDA, JAWS, VoiceOver)
  • • Color contrast verification

User Testing

  • • Feedback from users with disabilities
  • • Usability testing with assistive technologies
  • • Real-world accessibility validation

External Audits

  • • Third-party accessibility audits
  • • WCAG 2.1 compliance reviews
  • • ADA compliance assessments

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint with:

U.S. Department of Justice

Civil Rights Division
Disability Rights Section
950 Pennsylvania Avenue, NW
Washington, DC 20530

ADA Information Line: 1-800-514-0301 (voice)
TTY: 1-800-514-0383
Website: www.ada.gov

Statement History

This Accessibility Statement was:

  • Created: January 2, 2026
  • Last Reviewed: January 2, 2026
  • Next Review Scheduled: July 1, 2026

We review and update this statement regularly to reflect our ongoing accessibility improvements and compliance efforts.

Additional Accessibility Resources

Learn more about web accessibility:

Need Accessibility Assistance?

We're here to help. Contact us if you need assistance accessing any information on our website.

Call (912) 910-3777